THE PURPOSE OF THE CONTRACT IS TO PROVIDE ORACLE MISSION CRITICAL SUPPORT SERVICES IN SUPPORT OF AUTOMATED…
Award details are derived from public USAspending.gov records. Not a bid recommendation.
Award details
- Award ID
- 70RNPP18FR0000003
- Contractor
- MYTHICS, LLC
- Awarding agency
- Department of Homeland Security
- Sub-agency / office
- Office of Procurement Operations
- Award amount
- $458,323
- Period of performance
- Dec 23, 2017 – Dec 22, 2019
- NAICS
- 511210 — Software Publishers
- PSC
- PSC D317
- Parent award
- GS35F0153M
Public award description
THE PURPOSE OF THE CONTRACT IS TO PROVIDE ORACLE MISSION CRITICAL SUPPORT SERVICES IN SUPPORT OF AUTOMATED BIOMETRIC IDENTIFICATION SYSTEM (IDENT) PERFORMANCE. THE CONTRACTOR SHALL PROVIDE THE FOLLOWING: 4.1 ADVANCED SERVICE DESK 4.2 SERVICE DELIVERY MANAGEMENT SUPPORT 4.3 ESCALATION MANAGEMENT SUPPORT 4.4 PRIORITY SERVICE SUPPORT THE PERIOD OF PERFORMANCE IS A ONE 12-MONTH BASE PERIOD PLUS ONE 12-MONTH OPTION PERIOD. THE BASE PERIOD EXTENDS FROM 12/23/17 TO 12/22/18.
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