Federal Awards · CFI GROUP USA, L.L.C. · Award

BPA-TITLE IV AID CUSTOMER SATISFACTION SURVEYS. BPA- TITLE IV AID CUSTOMER SATISFACTION SURVEYS. THIS BPA C…

Award details are derived from public USAspending.gov records. Not a bid recommendation.

Award details

Award ID
91003118F0327
Contractor
CFI GROUP USA, L.L.C.
Sub-agency / office
Department of Education
Award amount
$31,262
Period of performance
Jun 22, 2018 – Jun 30, 2019
NAICS
541611 — Administrative Management and Consulting Services
Parent award
EDFSA14A0004

Public award description

BPA-TITLE IV AID CUSTOMER SATISFACTION SURVEYS. BPA- TITLE IV AID CUSTOMER SATISFACTION SURVEYS. THIS BPA CALL AND WEB BASED SURVEY PROVIDES FEEDBACK FROM BORROWERS THAT ARE DELINQUENT ON THEIR STUDENT LOANS. DATA POINTS FROM THIS SURVEY WILL BE USED TO MEASURE SATISFACTION WITH THE VIABLE OPTIONS MADE AVAILABLE TO BORROWERS IN DELINQUENCY. IN ADDITION, IT WILL ASSIST FSA IN UNDERSTANDING WHETHER AND TO WHAT EXTENT DIFFERENT REPAYMENT MODELS WORK BEST FOR BORROWERS IN DELINQUENCY AND WHAT FACTORS EASE/INCREASE THEIR HARDSHIP.

Source: USAspending.gov

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