FOR THE RESERVE NETWORK SUPPORT SERVICE OBJECTIVES INCLUDE MANAGEMENT OF DESKTOPS, SERVERS, NETWORKS, AND R…

Public award description

FOR THE RESERVE NETWORK SUPPORT SERVICE OBJECTIVES INCLUDE MANAGEMENT OF DESKTOPS, SERVERS, NETWORKS, AND RELATED FUNCTIONAL SERVICES. THE CONTRACTOR SHALL PERFORM IT OPERATIONS, MAINTENANCE (O&M) AND LOGISTICS; PROGRAM MANAGEMENT; SYSTEMS ENGINEERING; AND TRAINING OF THE IT INFRASTRUCTURE. IN COORDINATION WITH THE LOCAL AO AND AFRC/A6 THE CONTRACTOR SHALL PROVIDE ORGANIZATIONAL SUPPORT SERVICES WHICH INCLUDE: TELECOMMUNICATIONS SUPPORT; PLANS, PROGRAMS, PROJECTS, SERVICES; COMMUNICATIONS SYSTEMS MAINTENANCE; OPERATE NETWORK CONTROL CENTERS (NCCS) INCLUDING NETWORK ADMINISTRATION, NETWORK MANAGEMENT, AND MESSAGING SERVICES. PROVIDE VIDEO TELECONFERENCE SERVICES, INFORMATION ASSURANCE, WEB ADMINISTRATION, AND TRAINING SERVICES. THE CONTRACTOR SHALL PROVIDE SERVICES TO MAINTAIN THE DESIGNATED SITES IN AN OPERATIONAL STATUS BY SUPPORTING ALL FIELDED COMMAND, CONTROL AND NETWORK SUPPORT SYSTEMS. FOR THE GCCS, WHICH IS RESPONSIBLE FOR THE OPERATION, SERVICES OBJECTIVES INCLUDE: MANAGEMENT, ADMINISTRATION, AND USER HELP DESK SUPPORT FOR THE INFORMATION TECHNOLOGY ENVIRONMENT AT HQ AFRC, AND OTHER LOCAL AND REMOTE SITES.