TECHNICAL SERVICES REQUIRED. THE OVERALL BASE REQUIREMENT OF ALL TECHNICIANS IS TO PROVIDE TECHNICAL SUPPOR…
Award details are derived from public USAspending.gov records. Not a bid recommendation.
Award details
- Award ID
- GST1004EC0099
- Contractor
- S & K TECHNOLOGIES, INC.
- Awarding agency
- General Services Administration
- Sub-agency / office
- Federal Acquisition Service
- Funding agency
- Department of Defense
- Award amount
- $1,490,324
- Period of performance
- Oct 5, 2006 – Oct 31, 2004
- NAICS
- 541512 — Computer Systems Design Services
- PSC
- PSC D308
- Parent award
- GS06T02BND0723
Public award description
TECHNICAL SERVICES REQUIRED. THE OVERALL BASE REQUIREMENT OF ALL TECHNICIANS IS TO PROVIDE TECHNICAL SUPPORT BY PHONE, HARDWARE SUPPORT, LAN CONNECTIVITY, AND SOFTWARE SUPPORT FOR 1400 CUSTOMERS OF THE US ARMY CORP OF ENGINEERS. THE PURPOSE IS TO ANALYZE THE SITUATION, ASSESS IF A RESOLUTION BY PHONE CAN BE ACCOMPLISHED AND IF THE PROBLEM NEEDS ADDITIONAL RESOLUTION, THE HELP DESK SUPPORT STAFF WILL ASSIGN THE PROBLEM TO A QUALIFIED TECHNICIAN TO HANDLE THE SPECIFIC PROBLEM. THE EMPLOYEE UNDER THIS TASK WILL WORK CLOSELY WITH TEAM LEAD(S) AND OTHER COE CONTRACT EMPLOYEES AS WELL AS EMPLOYEES FROM THE GSA FACILITIES MANAGEMENT CONTRACT.
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