THE CONTRACT WILL PROVIDE SUPPORT FOR VOICE SERVICES MAC WORK ORDERS AND HELPLINE AT THE GODDARD SPACE FLIG…
Award details are derived from public USAspending.gov records. Not a bid recommendation.
Award details
- Award ID
- NNG09FE84T
- Contractor
- Awarding agency
- National Aeronautics and Space Administration
- Sub-agency / office
- National Aeronautics and Space Administration
- Award amount
- $1,605,213
- Period of performance
- Apr 27, 2009 – Mar 31, 2010
- NAICS
- 541512 — Computer Systems Design Services
- PSC
- PSC S113
- Place of performance
- MD
- Parent award
- NNG09FE81Z
Public award description
THE CONTRACT WILL PROVIDE SUPPORT FOR VOICE SERVICES MAC WORK ORDERS AND HELPLINE AT THE GODDARD SPACE FLIGHT CENTER. VOICE SERVICE SUPPORT INCLUDES DEFINING, COORDINATING, AND PRIORITIZING WORK REQUIREMENTS. HELPLINE SUPPORT INCLUDES PHONE SERVICE ASSISTANCE, CONDUCTING SITE SURVEYS FOR NEW WORK, PROVIDING VOICEMAIL ASSISTANCE, SETTING UP AND REMOVIN VOICEMAIL ACCOUNTS, PROCESSING MAC SERVICE ORDERS, AND PROVIDING COST ESTIMATES TO CUSTOMERS FOR NEW SERVICES.
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