Federal Procurement Forecast

ServiceNow Software Operations Support July 2026

Department of Homeland Security

Forecast overview

Subagency: FEMA
NAICS: 541512
Estimated value: $350K to $500K
Set-aside: Full
Place of performance: DC

The purpose of this Call Order is provide Federal Emergency Management Agency (FEMA) ServiceNow operations support services for the ServiceNow platform, ensuring its optimal performance, stability, and continued alignment with business objectives. The Contractor shall configure and support the following modules to ensure maximum efficiency as noted below: Configuration Management Database (CMDB) Ensure operational maturity by ensuring workflows are in place to reduce duplicate configurations items (CIs), reducing stale CIs, mitigating orphaned relationships, and enforcing data governance policies. Software Asset Management (SAM) Develop, implement, and manage a comprehensive software asset management strategy to effectively monitor software usage, ensuring compliance with software entitlements, optimizing software spend and collaborating with stakeholders to ensure SAM data is accurately reflected and maintained. Hardware Asset Management (HAM) Develop, implement, and manage a comprehensive hardware asset management strategy that increases enterprise adoption and work with stakeholders to ensure HAM data is accurately reflected and maintained. This Call Order will be awarded on the Digital Worfkflow Blanket Purchase Agreement.

Related federal terms

BPA — Blanket Purchase Agreement
FFP — Firm-Fixed-Price
NAICS — North American Industry Classification System

Acquisition timeline

Pre-solicitation timing from agency forecast sources. Estimated dates are planning data, not confirmed solicitation schedules.

Source published: 08/17/2026
Last verified on RFPCapture: 2026-08-31
Estimated award: Q4 2026 (agency estimate)
Expected period of performance end: Q4 2026 (agency estimate)

Why watch this

Agency planning data cites an estimated value of $350K to $500K.

Market context

NAICS market: NAICS 541512
Active contractors in this market: 5 with relevant federal experience

Contractors with relevant federal experience

Relevance is based on public federal activity, including award history, agency relationships, opportunities, NAICS, and PSC. Inclusion does not indicate bidding intent, incumbency, or that the contractor is pursuing this forecast.

CACI, INC. - FEDERAL
- Repeated award history with this agency plus NAICS alignment
- Direct award history with this agency plus NAICS alignment
CACI NSS, LLC
- Repeated award history with this agency plus NAICS alignment
- Direct award history with this agency plus NAICS alignment
ACCENTURE FEDERAL SERVICES LLC
- Repeated award history with this agency plus NAICS alignment
- Direct award history with this agency plus NAICS alignment
LEIDOS, INC.
- Repeated award history with this agency plus NAICS alignment
- Direct award history with this agency plus NAICS alignment
DELL FEDERAL SYSTEMS L.P
- Repeated award history with this agency plus NAICS alignment
- Direct award history with this agency plus NAICS alignment

Action links

Department of Homeland SecurityAgency profile, spending, and related forecasts.
NAICS 541512NAICS market — opportunities, contractors, and awards.
CACI, INC. - FEDERALFederal contractor directory profile.
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Source

Source: DHS APFS Public Forecast Export
Source file: Public Forecast List Acquisition Planning Forecast System (1).csv
Official source: Agency forecast source
Last verified: 2026-08-31

Agency-published contact: Eugene

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