AUTOMATED NATIONAL TELEPHONE DIRECTORY ASSISTANCE SYSTEM FOR THE DEAF ACCESSIBLE BY TDD TTY AND COMPUTER

A RESEARCH AND EVALUATION PROJECT TO DETERMINE THE FEASIBILITY AND FORM OF A FULLY AUTOMATED NATIONWIDE DIRECT DIAL TELEPHONE NUMBER DIRECTORY ASSISTANCE SERVICE FOR THE DEAF CONTAINING TELEPHONE NUMBERS OF ALL INDIVIDUALS AND BUSINESSES OWNING TDD/TTYS, WHICH WILL BE ACCESSIBLE BY TDDS (TELECOMMUNICATIONS DEVICES FOR THE DEAF), TTYS, AND PERSONAL COMPUTERS. THE PROJECT WILL EVALUATE THE TECHNICAL MEANS OF DELIVERY, WILL EVALUATE COMPUTER HARDWARE WILL PRODUCE COMPUTER SOFTWARE TO DETERMINE THE EST USER INTERFACE AND DATA ORGANIZATION FOR FAST AND LOGICAL SEARCHES, AND WILL EVALUATE DIFFERENT APPROACHES TO BUILDING THE DATA BASE OF NECESSARY NAMES, ADDRESSES AND TELEPHONE NUMBERS.