INTEGRATED PERFORMANCE MEASUREMENT OF TACTICAL UNITS

THE EXISTING TECHNIQUES FOR EVALUATING GOOD AND POOR ARMY UNIT PERFORMNCE GENERATE LIMITED AND POTENTIALLY DISTORTED IMPRESSIONS. YET PERFORMANCE MEASUREMENT IS NECESSARY IN ORDER TO ASSESS THE VALUE OF NEW WEAPONS SYSTEMS, TACTICS, AND ORGANIZATIONAL STRUCTURES. THERE IS A NEED FOR A GLOBAL, THEORY-BASED, AND INTEGRATED APPROACH THAT CAN PRESENT AN OVERALL PERSPECTIVE WHILE ALSO PROVIDING THE NECESSARY LEVEL OF DETAIL. THIS PROPOSAL FOCUSES ON TEAM DECISION PERFORMANCE. KLEIN ASSOCIATES HAS DEVELOPED MODELS OF INDIVIDUAL AND TEAM DECISION MAKING. RECENTLY WE HAVE DERIVED A GLOBAL MODEL OF TEAM FUNCTIONING, INTEGRATING BEHAVIORAL, COMMUNICATION, AND INDIVIDUAL FACETS OF TEAM PERFORMANCE. EACH OF THESE FACETS IS ANCHORED IN A SPECIFIC SET OF PROCEDURES FOR COLLECTING DATA. WE PROPOSE TO APPLY THESE MODELS TO THE TASK OF DEVELOPING PERFORMANCE MEASURES FOR TACTICAL UNITS. PHASE I WILL SYNTHESIZE AND EXPAND THE EXISTING MODELS, TO OBTAIN A THEORY SPECIFICALLY ADDRESSING ARMY TACTICAL UNITS. WE WILL USE THIS MODEL TO GENERATE A SET OF PERFORMANCE MEASUREMENT TECHNIQUES, AND WILL TEST THESE TECHNIQUES USING THE DATABASE AT THE NATIONAL TRAINING CENTER.