A System to Capture Automated Metrics of Performance (SCAMP) for JAOC C2 Operations

Effective Joint Air Operations Center (JAOC) command and control (C2) activities require coordination and communication among a wide variety of services and agencies. However, many of the metrics in current assessment tools are not tailored specifically to JAOC processes. Furthermore, the rapid pace of JAOC operations demands a system that can assess measures in near real-time, which is impossible with current assessment tools. To address the need for a real-time C2 assessment tool for JAOC operations, (including cyber operations), we propose to design and demonstrate a System to Capture Automated Metrics of Performance (SCAMP) for JAOC C2 operations. Four core components characterize our approach. First, we will perform a Work Domain Analysis on a specific scenario to develop a structured categorization of JAOC tasks and related performance metrics. Second, we will design and demonstrate automated and semi-automated performance analysis techniques to capture performance metrics from individual and group behaviors and observable communications. Third, we will design and demonstrate user interfaces that visualize those metrics and enable their review by the Commander. Fourth, we will develop an evaluation methodology to determine the effectiveness of the system for the purposes of real-time review and intervention. We will also provide a training interface. BENEFIT: We see considerable promise in the commercial application of several components of the proposed SCAMP system. We envision the commercial application of human activity monitoring and performance metric visualization technologies in disciplines requiring collective training in groups and rapid assessment of operations, including emergency response teams, local, state, and federal law enforcement agencies, FEMA, and DHS. We also intend to incorporate analysis and visualization techniques developed under the proposed SCAMP system into our commercial Connect® network visualization toolkit.