A Data-driven Approach to Improve Nursing Workflow and Patient-centered Care

DESCRIPTION (provided by applicant): Patient-centered care recognizes patients' desires, opinions, and preferences as equal in importance to those of healthcare professionals, and emphasizes the need to educate and empower patients to play an active role in their care. The achievement of patient-centered care is associated with increased patient and provider satisfaction, improved health outcomes, and reduced cost of care delivery (Caffarini, 2011; Silow-Carol et al., 2006; Wolf et al., 2008). Furthermore,as health disparities continue to persist, patient-centered care offers underserved patients the individualized and tailored care necessary to attain positive health outcomes. As the providers who spend more time with patients than any other personnel, nursing staff are central to the provision of patient-centered care (De Lucia et al., 2009). However, most of these front-line providers are burdened by numerous non-value added tasks that not only distract from direct patient care activities, but also hamper