SBIR/STTR Research Award

3D Interactive Instructions for RSO & Maintenance Community

Award identifier c988b6d6df234e5f509d7ff3b90c6bf6208141d044618beb2be47b5f1299388aAwarding agency Department of Defense · Air Force

Award amount

$778,256

Program and phase

SBIR · Phase II

Award year

2024

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Award details

Awarding agency
Department of Defense
Branch
Air Force
Recipient company
BILT INC
Proposal award date
2024-02-06
Contract end date
2024-12-31
UEI
CVBBLG1GKRA1
Solicitation number
X20.2
Topic code
AF193-CSO1

Research abstract

The Air Force has been experiencing record low mission-capable rates (percentage of aircraft that are ready to fly) for its aircraft. In 2018, mission-capable rates continued a multi-year plummet to below 70%. The low mission-capable rates persist despite best efforts from the Air Force to reverse this trend, including adding second shifts for Air National Guard Maintenance Crews. This shows that simply adding additional hours to the maintenance of the aircraft will not work, but that the Air Force needs a way of making their crews more efficient. BILT can remove paper manuals from the process and allow airmen to use 3D visual, interactive instructions that help them train faster and be more efficient.   The Air Force has complicated equipment and complex jobs, and experienced Airmen have utilized extensive on-the-job training to learn how to work this equipment and perform their jobs over time. These complicated new machines, how the equipment is used, and evolving job responsibilities require updated instructions to be communicated to Airmen to increase job effectiveness and lower the learning curve of increasingly sophisticated equipment. Unfortunately, Airmen are often stuck with paper instruction manuals which don’t always do an adequate job of communicating how to use the equipment or perform a specific task. The solution is the BILT app.   Used by commercial clients like The Home Depot and ASSA ABLOY, BILT Incorporated provides cloud hosted 3D Interactive Instructions to improve training and maintenance efficiency. BILT aims to help Airmen decrease training time by 55%, improve quality on maintenance and assembly tasks by improving first time touch by 25%, and modernize training by reducing dependency on paper and 2D PDFs by 75%. BILT accomplishes this by eliminating cumbersome manuals and lengthy and expensive instructional videos and replacing them with 3D Interactive Instructions that make sense to today’s Airmen. BILT enables today’s maintainers where they’re most comfortable and competent--on a mobile device, where they have the capability to tap on a part, pinch to zoom in & out, and drag to rotate the 3D images 360ş.  BILT gathers data analytics on user performance.  Insights from these metrics allow BILT instruction designers to continuously improve procedures in real time. BILT provides a portal for program managers and front-line leaders to evaluate training progress & competency with quantifiable data and feedback from maintainers. BILT is available worldwide, both on and off the grid. Hundreds of 3D instruction sets can be downloaded to a single device and accessed without Wi-Fi, saving in-flight space, weight, and fuel. BILT addresses the DoD’s green initiative and assists Air Force sustainability efforts by eliminating paper manuals.   BILT’s solution can benefit the entire Department of the Air Force. Any service or government agency that has maintainers and equipment operators can benefit from BILT technology.

Technology keywords

Not reported

Other awards by this recipient

Verified by the same UEI. These are other public SBIR/STTR award pages, not a merged company record.

Awards with the same topic code

Verified by an exact topic code match. This is not a text-similarity match.

Research funding history

9 SBIR/STTR records share this UEI (2020–2025). Reported award amounts total $8,710,877. Reported amounts are not federal obligations.

Phases: Phase I, Phase II, Phase II – Direct to Phase II

Agencies: Department of Defense

Agency intelligence

Department of Defense

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