Mobile Workforce Management

Problem: For remote healthcare, Defense Support to Civilian Authorities (DSCA), and installation maintenance and repair activities, few cost-effective process and technology options are available to help commanders visualize, coordinate, and manage remote resources (people, places, and things) across systems in real-time. Commanders often encounter siloed, inaccessible data and lack access to intelligent systems to help optimize decision making. For field-intensive activities and operations, the result is a combination of limited situational awareness, an incomplete common operating picture, higher administrative costs, and sub-optimal performance. Solution: The OnSeen command & control platform solves the problem of managing remote and mobile workforces by helping commanders visualize and coordinate task-driven resources. The platform can integrate multiple data sources (e.g. personnel systems, supply chain systems, and weather data) and includes functionality for scheduling, dispatching, tasking, and monitoring field resources. OnSeen is unique and better than other systems because its intelligent Optimizer (the “brains” of the system) is specifically tuned for a specific workflow and grows increasingly intelligent within that workflow over time. With that intelligence, the OnSeen platform can help improve the commander’s decision-making process, develop a common operating picture, enhance situational awareness, reduce costs, and improve outcomes.