SBIR/STTR Research Award

Solving the Retention Crisis

Award identifier c40bba8e9cad8e4a765a846511ba4ddc681d4c770d9626d8d696848825308255Awarding agency Department of Defense · Air Force

Award amount

$49,935

Program and phase

SBIR · Phase I

Award year

2021

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Award details

Awarding agency
Department of Defense
Branch
Air Force
Recipient company
CRITICAL APP LLC
Proposal award date
2021-02-05
Contract end date
2021-05-03
UEI
J9R8YJQTHKG4
Solicitation number
X20.3
Topic code
AF203-CSO1

Research abstract

Strategy and culture are the primary levers for leaders in their never-ending quest to retain talent and support committed professionals. Strategy offers formal logic for the overarching goals and orients talent around them. Culture inspires long-lasting, guided activity through shared values and beliefs. Therefore, it is culture that retains talent and perpetuates organizational wellbeing. The Critical App, LLC (“Critical”) has developed a first of its kind risk management platform built specifically to gather real-time feedback, culture improvements, and workplace violations. A full technology product designed as a mobile application, Critical supports healthy culture and provides warning signs to potentially catastrophic events. It is designed to serve the needs of organizational leadership who require real-time employee insights to eliminate problematic behavior from their organizations and fill in culture gaps that lead to disengaged professionals.  Critical addresses the need for leaders to have a modernized outlet to hear their team’s deepest insights concerning company culture, morale, and job satisfaction. Critical offers modern mobile technology to empower people to speak up to root out problematic behavior and dramatically improve organizational culture. The quantitative metrics of Critical are readily identifiable.  From a client work center of 350+ empowered by Critical enterprise platform: 39% increase in morale/job satisfaction due to Critical availability in usage  45% increase in real time incident reporting 55% increase in belief that leadership cares and wants to hear the concerns of all team members 75% increase in conversational feedback to support healthy culture factors 90% reduction in report time for illegal, immoral, unethical, or unsafe behavior

Technology keywords

Not reported

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Agency intelligence

Department of Defense

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