Digital Transformation for Systems Support and Sustainment

Forge proposes a digital transformation that will allow the USAF  to perform more maintenance and repair services remotely, rather than on-site; on-site repairs will be facilitated and expedited through the use of AR resulting in reduced response times for service requests. Predictive diagnostics will reduce the need for on-site services and will provide powerful analytics to support a worldwide proactive service strategy and support decision-making.   By providing visual representations of the service status of vehicles, equipment and installations, the USAF will minimize costs, be able to monitor and analyze real-time data, and enable remote monitoring and service capabilities Forge’s solution will address the needs of the service journeyman/maintainer in the field by providing cutting edge training methods and support and guidance for maintenance tasks.  The solution will also support the needs of higher echelon USAF personnel who need to know the status of maintenance across the commands at a glance.  Forge would create dashboards and reporting to show the status of maintenance by building, vehicle, installation, etc. in near real-time from any device with an Internet connection and browser.  Finally, the system will learn from past data and provide proactive guidance to decision makers so they can more accurately plan maintenance and replacement activities.  In addition, more proactive data will improve spend plan development by knowing what is likely to fail or need maintenance and at what intervals.